Privacy Policy

Last updated: 8/21/2025

Our Commitment to Your Privacy

At Agentis Solutions ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API monetization platform and related services.

Important: We Do Not Sell Your Information

We never sell, rent, or trade your personal information, including phone numbers and SMS data, to third parties for their marketing purposes. Your data is used solely to provide and improve our services.

1. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email address, company name)
  • Contact information (phone number with country code)
  • Payment and billing information
  • API usage data and analytics
  • Communications you send to us (support tickets, feedback)

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send transaction notices
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Send SMS updates (only if you've opted in) about your account and services
  • Detect and prevent fraud or abuse

3. SMS Communications and Toll-Free Messaging

Express Written Consent Required for SMS

By checking the unchecked opt-in box and providing your mobile phone number, you expressly consent to receive SMS/text messages from Agentis Solutions at the number provided. This express consent is voluntary and not a condition of purchasing any goods or services. You understand that you may receive messages sent through an automatic telephone dialing system.

Message Types and Frequency:

  • Transactional Messages: Account alerts, payment confirmations, API status updates (2-5 messages per month)
  • Service Notifications: Important system updates, security alerts, maintenance notices (1-3 messages per month)
  • Support Communications: Responses to your inquiries (frequency varies based on your requests)

Your Rights and Controls:

  • Opt-Out: Reply STOP to any message to unsubscribe immediately. You may also email support@agentis.solutions or call our toll-free number 1-844-440-7279
  • Help: Reply HELP for assistance or message information
  • Data Protection: We NEVER sell, rent, or share your phone number with third parties for marketing purposes
  • Message Rates: Standard message and data rates may apply based on your carrier plan

Supported Carriers:

AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and other major carriers. Carrier support subject to change. Not all messages may be delivered.

Data Retention:

We retain phone numbers and SMS consent records for as long as you maintain an account with us, plus 4 years after account closure to comply with TCPA requirements. Opt-out records are retained indefinitely to ensure we honor your preferences.

TCPA Compliance: Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and all applicable regulations. We obtain express written consent before sending any promotional messages.

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information
  • Secure data storage infrastructure

5. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt-out of SMS communications at any time
  • Object to processing of your personal information

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. When we no longer need your information, we will securely delete or anonymize it.

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform (such as payment processors). These providers are contractually obligated to protect your information and use it only for the purposes we specify.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form or join our Discord community.

By using Agentis Solutions, you agree to the collection and use of information in accordance with this Privacy Policy.